Privacy Policy

•This  Privacy Policy has been created by BoomGrow Productions Sdn Bhd. (Company No. 1042454-H), in accordance with the Malaysia Personal Data Protection Act 2010 and/or any other applicable laws regulations, guidelines, code of practices, circular may be issued from time to time. This Privacy Policy is to protect and maintain the privacy of the users of BoomGrow via our website. We have provided you with this policy statement to inform you of: (i) your personal information that we may gather/collect during your visit /log on to our Website or the App; (ii) why we gather/collect customer’s information; (iii) what purpose we use the information for; (iv) under what circumstances we may disclose such information;, and (v) how you can instruct us to limit the use of that information.

•By visiting or using our Website, subscribing to our services, registering an account with us, placing an order and entering an agreement with us in relation to the Website, you are taken to have read, understand and agree with us and further give us your consent to collect, use, manage, store, process, disclose and handle your personal information in accordance with this Privacy Policy. You are to check this Privacy Policy from time to time as we may update or change this Privacy Policy at any time without further notice.

Note: You must be 18 years old or older to register as a customer of BoomGrow

1. Data Collected on Website

•1.1. IP Address:
When visiting the Website, the IP address of the user’s computer is registered. The IP address is the numerical address of the computer used when visiting the Website. The IP address is registered to enable BoomGrow to trace the used computer in case of misuse or unlawful actions in connection with the visit on or use of the Website. Further, the IP address is used to derive your approximate location (city level).

•1.2. Type of device you are using
E.g. Computer, Mobile device etc., including the operating system you use, hardware model and serial number, IP address, file names and versions and advertising identifiers or any information that may provide indication of device or app modification.

•1.3. Type of web browser you are using

•1.4. Personal Information
Before placing any order by using our Website or App, you are required to register an account and to provide us with a set of personal information (including but not limited to your name, email and contact details, bank account details, credit card/debit card details, your address and any other personal information that personally identifies you. We receive and store all information that you submitted at any required page on the Website or App.

•1.5 Registration forms:
Information including, but not limited to: Name, Address, Telephone Number, E-mail Address.

•1.6 Order forms:
Information including, but not limited to: name, email address, Credit Card/debit card number, credit card/debit card issuer bank, Expiration Date, security code, and Billing Address.

•1.7 Delivery Information:
Information including, but not limited to: Name, Address, Telephone Number, Special delivery instructions and any other information to be provided for dispatch of goods/services.

•1.8 Customer Information:
Information including, but not limited to: Products Ordered, Quantity of Order, Relevant promotional codes.

•1.9 Other customer information:
If you communicate with us by e-mail, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.

2. How we use your personal information

•We use your Personal Information for purposes as responding to your requests, creating and maintaining your account, processing and filling customer orders, verifying your qualifications for certain products and services, billing, improving our services, providing an enhanced and more personalized shopping experience, communicating with you, carrying out our obligations arising from any contracts entered into between you and us, and informing you of special offers and discounts. From time to time, we may also use your Personal Information to send you free samples of new products or product brands different from those you usually order.

•We may also use and process your Personal Information for other purposes such as:

• notify and invite you to events or activities organised by us, our business partners, sponsors or advertisers;

•to use your Personal Information to provide you with information about offers, promotion, discounts, goods or services which we believe may be of interest to you;

•to use your Personal Information (including but not limited to information related to your device type, location, phone number, profile and service usage data) to detect and prevent activities and / or behaviours that we deem to be fraudulent;

•to prevent potentially prohibited or illegal activities and to ensure you always adhere and comply with our terms of use of our site and produce.

3. Security measures
BoomGrow will use commercially standard practice and reasonable efforts to see that the recorded or stored data, including the personal information, under its control is handled by using appropriate security measures and to protect the personal information from unauthorized access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

4. Our website uses cookies and in the following we describe what cookies we use and for what purposes. By using our website, you accept that we use cookies as described in the following.
4.1. What type of cookies do we use and for what purposes? We use cookies for:
4.1.1. Statistics:
Measuring Website traffic i.e. number of visits on the Website, which domains the visitors come from, which pages the visitors visit on the Website and in which overall geographical area the visitors are located.

4.2.2. Improvement of the functionalities of the Website:
Optimizing your experience with the Website, which includes remembering your user ID and password when you return to the Website so you do not have to log in again.

4.2.3. Connect with Social Media:
We give you the possibility of connecting with Social Media, such as Facebook, Instagram etc..

4.2.4. Targeted advertisement:
Displaying specific advertisements on the Website which we believe you will find interesting.

4.3. Third party cookies
Our Website use cookies from the following third parties:
4.3.1. Google Analytics: for statistical purposes.

4.3.2. Facebook: Set by Facebook only if you interact with the Facebook plugin or are already logged into Facebook from other sources for the purpose of connecting and integrating with them.

4.3.3. Twitter: Set by Twitter only if you interact with the Twitter plugin or are already logged into Twitter from other sources for the purpose of connecting and integrating with them.

4.3.4. Google+: Set by Google only if you interact with the Google+ plugin or are already logged into Google from other sources for the purpose of connecting with them.

4.3.5. Google ads: for the purpose of displaying relevant advertisements.

4.4. Deletion of cookies
Please note that our Website will not work in its full extend if you delete the cookies.

5. Lost or Stolen Information
You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will note that you have cancelled your credit card number, user name, or password in our system and will update our records accordingly.

6 Changes in the privacy policy
BoomGrow may at any time and without notice make changes to its privacy policy with future effect. We will make an effort to provide reasonable advance notice of any such changes. BoomGrow  shall inform the users of the Website of such changes when the users log on to the Website. You agree that the continued use of the Website after any posted modified version of the Privacy Policy is your acceptance of the modified Privacy Policy.

7. Disclosure Required by Law
We may disclose Personal Information when required by law or to prevent fraud or illegal activities or when we believe in good faith that such action is necessary in order to conform to the edicts of the law or comply with a court order or legal process served upon BoomGrow or any of its officers or principals. We further reserve the right to disclose such information when BoomGrow reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating BoomGrow Terms and Conditions or may be causing injury to or interference with BoomGrow rights or property, registered customers or potential customers of BoomGrow, or anyone else that could be harmed by such activities.

8. Inquiries regarding the Website or the privacy policy
In case of inquiries regarding BoomGrow’s privacy policy, our processing of personal data, correction of data or your relations to us in general, you are welcome to email us at